Why does the format of my signature look different in the Signature Rules Tester than in the Template Designer?


You have run a test in the Signature Rules Tester, and it looks different when compared to the signature in an actual email.


The signature which is added to the email is formatted as HTML, as is the signature shown in the Signature Rules Tester. However, different Email clients treat HTML differently - some will force extra spacing, whilst others ignore extra spaces.

Exclaimer Cloud uses the most compatible formats to create signatures, but occasionally there may be slight variations in layout.

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Please click the button below, login to the Exclaimer Cloud portal and raise a support ticket. A member of the Exclaimer Support team will then be in touch.

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