Configuring Exclaimer Cloud for an existing G Suite, Gmail-only subscription

If your Exclaimer Cloud - Signatures for G Suite subscription is configured for Client-side (Gmail) only features only (so signatures are synchronized to users' Gmail accounts), and you wish to add our Exclaimer Cloud service (so signatures will be applied via our cloud service, where applicable), follow the steps below.

  1. Log into the Exclaimer portal (portal.exclaimer.com) and Launch your subscription. All existing signatures (and signature folders) are displayed on the Home page, in processing sequence.

  2. Hover your cursor over any signature and then select the Signature rules option:



    The Applies to... window is displayed with focus on Client-side (Gmail) options: ####



  3. Select the Server-side (G Suite) tab. Here, you'll see that these options are not currently configured.

  4. Click the Configure button:

    add_server_side_1.png

     
  5. Select the Server-side (G Suite) radio button:



  6. Click Next and you are prompted to enter account credentials to use for authentication, when connecting to the G Suite SMTP reply service



    Note: Here, we recommend setting up a dedicated G Suite account to manage Exclaimer Cloud - Signatures for G Suite. However, this isn't mandatory - you can use any account that's associated with G Suite.

  7. Enter credentials for the account and click Next.

  8. The next page of the wizard contains Host and IP address information, that needs to be configured in the G Suite Admin Console:



  9. Follow instructions to complete required configuration in the G Suite Admin Console, then return to the wizard and continue with steps below.

  10. Having completed the required setup in the G Suite Admin Console, click Next to synchronize data:



  11. When data synchronization is complete, confirmation is displayed:

    gsuite_setup_wizard_BOTH_9.png

  12. Click Next to complete the wizard. Now, having created signatures, you can choose to define Signature rules, to determine if a signature should be applied server-side and/or client-side.

 

Haven't found a solution to your problem?

Please click the button below, login to the Exclaimer Cloud portal and raise a support ticket. A member of the Exclaimer Support team will then be in touch.

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