What to do if a payment is declined

Aside from checking that you have sufficient funds in your account, we recommend that you contact your Exclaimer Account Manager as soon as possible.

We will try and take payment from your credit/debit card a total of three times every 24 hours before it is declined. This is not applicable if the card has expired.

Haven't found a solution to your problem?

Please click the button below, login to the Exclaimer Cloud portal and raise a support ticket. A member of the Exclaimer Support team will then be in touch.

Raise a support ticket