Applying an Outlook Client signature for FORWARD/REPLY messages only

Scenario

Your subscription is configured with Outlook Client for Exclaimer Cloud - Signatures for Office 365 and you have created a signature which should be appended for forward/reply messages only, sent from Microsoft Outlook.

A common scenario is where a long signature (perhaps with images and disclaimer text) is required for new messages, but a short signature (perhaps with just contact information) is needed for replies and/or forwards. This helps minimize the ‘clutter’ of repeated signatures and disclaimers within message conversations.

Note: To achieve the same thing for signatures applied by our cloud service (i.e. not via Outlook clients), see Creating and applying reply signatures.

Solution

  1. Log into the Exclaimer portal (portal.exclaimer.com) and Launch your subscription. All existing signatures (and signature folders) are displayed on the Home page.

  2. Hover your cursor over the signature that you wish to update and select the Signature rules option:

    signature_tile_options_-_signature_rules.png

    The Applies to... window is displayed with focus on Exclaimer Cloud options:

    server_side_rules_.png

  3. Select the Outlook client tab (at the top of the page) to access Outlook options:

    outlook_client_rules_.png

  4. Enable the Set as default for...Forwards and replies option.

  5. Ensure that the Set as default for...New messages option is disabled.

  6. Click OK to save changes.

Haven't found a solution to your problem?

Please click the button below, login to the Exclaimer Cloud portal and raise a support ticket. A member of the Exclaimer Support team will then be in touch.

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