Applying an Outlook Client signature for NEW messages only


Appending a signature to reply and forward emails can increase required screen and print space, and clutter the email thread.

Your subscription is configured for Outlook Client for Exclaimer Cloud - Signatures for Office 365 or for Exclaimer Cloud - Signatures for G Suite, and you have created a signature which should be appended for new emails that users send from Microsoft Outlook or Gmail.


Instructions detailed here are for an Exclaimer Cloud - Signatures for Office 365 subscription; the same steps apply for Exclaimer Cloud - Signatures for G Suite, though some field labels will be different. 

  1. Log into the Exclaimer portal ( and Launch your subscription. All existing signatures (and signature folders) are displayed on the Home page.

  2. Hover your cursor over the signature that you wish to update and select the Signature rules option:

  3. The Applies to... window is displayed. If not already the focus, select the Outlook client tab (at the top of the page) to access Outlook options:

  4. Ensure that the Download this signature to the client option is enabled.

  5. Enable the Set as default for...New messages option:

  6. Ensure that the Set as default for...Forwards and replies option is disabled.

  7. Click OK to save changes.

Haven't found a solution to your problem?

Please click the button below, login to the Exclaimer Cloud portal and raise a support ticket. A member of the Exclaimer Support team will then be in touch.

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