Configuring a new subscription for Exclaimer Cloud only

This article guides you through the process of configuring your subscription for Exclaimer Cloud ONLY (so signatures are applied to all email messages via Exclaimer's Cloud service, irrespective of which browser/device/email client is used).

During these steps, you will grant permission for Exclaimer Cloud Signatures for Office 365 to read user data from your Azure/Office 365 directory and maintain a replica in an Exclaimer Cloud database. After this, the wizard creates and configures Office 365 connectors and a Transport Rule. 

Note: Alternative configuration options are available - please see Configuring Exclaimer Cloud Signatures for Office 365.

Running the setup wizard

To run the setup wizard, follow steps below:

  1. Having set up your subscription and launched Exclaimer Cloud Signatures for Office 365, you can choose to Configure the full operational service or Try out the Signature Designer:

    config_0.png

    Note: If you have previously chosen to Try out the Signature Designer, the Configure the full operational service option will always be available when you launch the product.

  2. Select Configure the full operational service and click Next to choose features that you wish to configure.

  3. Select the via Exclaimer Cloud checkbox:

    cloud_only_config_1a.png

  4. Click Next to view a summary of tasks that will be completed during this setup:

    cloud_only_config_1.png

  5. Click Next to grant permission for Exclaimer's Cloud service to read your Azure/Office 365 data:

    cloud_only_config_3.png

  6. Enter the required domain and click Next. You are directed to a page within the Microsoft Online environment, where you should enter Global Administrator credentials and grant permission for Exclaimer Cloud to access required data.

    Note: if you're not sure what your domain name should be, see Where can I find my Microsoft Tenant ID?

  7. Having confirmed these details, you are directed back to Exclaimer's setup wizard, where you'll see confirmation you that you have successfully granted permission for Exclaimer Cloud - Signatures for Office 365 to read your Azure/Office 365 directory data: 

    cloud_only_config_4_after_global_admin.png

  8. Click Next to start the Office 365 connector setup - details are shown on a summary page:

    cloud_only_config_4.png

  9. Click Next to provide Global Administrator credentials:

    cloud_only_config_5.png

  10. Enter the username and password for your Global Administrator account:

    cloud_only_config_6.png

  11. Click Next to specify which users are to receive email signatures via Exclaimer Cloud - Signatures for Office 365. By default, this option is set to all users. However, if you wish to process messages for a particular groups of users, you can specify the name of a Distribution group here, in which case only messages sent from users in this group will be sent to the Exclaimer Cloud for processing:

    cloud_only_config_7.png

  12. Having made the required selection (and entered a Group name, if applicable), click Next to confirm the connection:

    cloud_only_config_8.png

    Exclaimer Cloud - Signatures for Office 365 runs through a number of tasks to create required connectors and the transport rule:

    cloud_only_config_9a.png

    These tasks are:

    • Create a Send Connector. This redirects each message to the Exclaimer Cloud where the signature is added before it is delivered to the recipient(s).
    • Create a Receive Connector. When the Exclaimer Cloud has added the signature, it returns the message back to Office 365 through the Receive Connector.
    • Transport Rule. This allows you to define conditions so you can identify which messages you want to send to Exclaimer Cloud for processing (i.e. to have signatures applied). 

    In the unlikely event that the Office 365 Connector Setup fails, click the Retry button that shows. If you continue to have issues, simply raise a Support Ticket and an Exclaimer Support Engineer will contact you directly.

  13. Once these tasks are finished, click Next to confirm the setup:


    cloud_only_config_10.png

  14. Click Next to access the Home page - you're now ready to create your first email signatures in Signatures for Office 365. To learn more about the Exclaimer Cloud - Signatures for Office 365 interface, see our Finding Your Way Around article.

    Note: If you decide that you would like to add Outlook Client features later, see Configuring Outlook Client for an existing subscription.




Haven't found a solution to your problem?

Please click the button below, login to the Exclaimer Cloud portal and raise a support ticket. A member of the Exclaimer Support team will then be in touch.

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