Configuring Exclaimer Cloud for an existing Office 365, Outlook client-only subscription

If your subscription is configured for our Outlook Client features only (so signatures are synchronized to users' computers for use in Microsoft Outlook), and you wish to add our Exclaimer Cloud service (so signatures will be applied via our cloud service, where applicable), follow the steps below.

  1. Log into the Exclaimer portal ( and Launch your subscription. All existing signatures (and signature folders) are displayed on the Home page, in processing sequence.

  2. Hover your cursor over any signature and then select the Signature rules option:

    The Applies to... window is displayed with a focus on Outlook Client options:

  3. Select the Exclaimer Cloud tab (at the top of the page) to access Exclaimer Cloud options:

    Exclaimer Cloud options are displayed:

  4. Click the Configure button:

  5. A summary page is displayed, detailing tasks that will be completed during this setup:

  6. Click Next to provide Global Administrator credentials:

  7. Enter the username and password for your Global Administrator account:

  8. Click Next to specify which users are to receive email signatures via Exclaimer Cloud - Signatures for Office 365. By default, this option is set to all users. However, if you wish to process messages for a particular groups of users, you can specify the name of a Distribution group here, in which case only messages sent from users in this group will be sent to the Exclaimer Cloud for processing:

  9. Having made the required selection (and entered a Group name, if applicable), click Next to confirm the connection:


    Exclaimer Cloud - Signatures for Office 365 runs through a number of tasks to create required connectors and the transport rule:

    These tasks are:

    • Create a Send Connector. This redirects each message to the Exclaimer Cloud where the signature is added before it is delivered to the recipient(s).
    • Create a Receive Connector. When the Exclaimer Cloud has added the signature, it returns the message back to Office 365 through the Receive Connector.
    • Transport Rule. This allows you to define conditions so you can identify which messages you want to send to Exclaimer Cloud for processing (i.e. to have signatures applied). 

    In the unlikely event that the Office 365 Connector Setup fails, click the Retry button that shows. If you continue to have issues, simply raise a Support Ticket and an Exclaimer Support Engineer will contact you directly.

  10. Once these tasks are finished, click Next to confirm the setup:

  11. Click Next to access the Home page - you're now ready to create your first email signatures in Signatures for Office 365.


Haven't found a solution to your problem?

Please click the button below, login to the Exclaimer Cloud portal and raise a support ticket. A member of the Exclaimer Support team will then be in touch.

Raise a support ticket