How do I disable two-factor authentication when logging into the Exclaimer portal?


You wish to disable two-factor authentication for logging into the Exclaimer portal, but cannot do so.


It is not possible to disable two-factor authentication – this behaviour is by design.

Disabling this functionality introduces significant risk; as such, it would break Exclaimer’s company policy and compromise our ISO accreditation.


We are researching ways to simplify the two-factor authentication process. Customers will be advised as and when this proves possible.


Haven't found a solution to your problem?

Please click the button below, login to the Exclaimer Cloud portal and raise a support ticket. A member of the Exclaimer Support team will then be in touch.

Raise a support ticket