Unable to add new users who can log into the Exclaimer Cloud portal

Scenario:

As a user (but not the subscription owner), you wish to add other users who can log into the Exclaimer portal, but are not able to do so.

Reason:

Only the subscription owner (by default, the person who created the Exclaimer Cloud - Signatures for Office 365 subscription) can add other users who can log into the Exclaimer portal.

Solution:

Either:

  • Ask the subscription owner to add required users

-or-

Haven't found a solution to your problem?

Please click the button below, login to the Exclaimer Cloud portal and raise a support ticket. A member of the Exclaimer Support team will then be in touch.

Raise a support ticket